Name: AI Support Agent
Brand: AgileGypsy Labs
Price: 2500 USD
Availability: InStock

Question 1

How does it avoid making up answers?

Accepted Answer

It only answers from your ingested content and cites its source. When it doesn't know, it says so and offers a human handoff instead of guessing.

Question 2

What does setup include?

Accepted Answer

Ingesting your knowledge sources, tuning the agent, wiring your helpdesk/CRM, and embedding the widget. The from-price covers a standard scope.

Question 3

We're in a regulated industry — can an AI agent answer our customers at all?

Accepted Answer

Yes, with guardrails, and we ship them by default. In regulated deployments the agent is framed as an educator rather than an assistant — because a name that implies a professional advisory relationship can itself be the compliance problem, regardless of what the agent says. It answers only from your published content with a citation, carries your full disclaimer untruncated, and treats defined topics as escalate-only: it refuses and routes to a human rather than answering. We know this because our own crypto-tax product went through exactly that remediation.

Question 4

Why a knowledge graph instead of a vector database?

Accepted Answer

Because it answers what a vector search can't: what's missing. Your content becomes a graph of documents, chunks and topics, so we can show you the topics customers keep asking about that your docs never cover — ranked by volume. A vector store has no notion of an unanswered topic.

Question 5

Where does our data live?

Accepted Answer

On the edge, in-region by default, on a Neo4j graph with your content scoped to your tenant. Nothing is sold or shared. If you need a dedicated in-region instance for POPIA/GDPR or procurement, that's our sovereign option.

AI Support Agent

How does it avoid making up answers?

What does setup include?

We're in a regulated industry — can an AI agent answer our customers at all?

Why a knowledge graph instead of a vector database?

Where does our data live?

Want it running this month?